PRIVACY POLICY

Our Privacy Policy was last updated February 1,2023

By clicking on "Buy", you are placing a binding order for the items in your shopping cart. Once you have submitted your order, we will immediately send you an e-mail acknowledgement of your order. This confirms that we have received your order but is not an acceptance of your offer.

In the event that an item you have ordered is unavailable, we will let you know as soon as we can and, where payment has already been made, make a refund to your payment method without undue delay.

We will inform you about the expected delivery time on each product detail page as well immediately before you place an order.

 

PRICES

All prices on Rosenstromii.com website are given in USD, the prices given on the website on the date the order is placed shall apply. The stated prices are final prices (totals) and include any applicable delivery charge and value added tax (VAT) at the applicable statutory rate. All items remain our property , as the case may be, until full payment of the purchase price. 

Avoid any delivery delay by providing your full address along with your contact details.

 

PAYMENT

We accept the following payment methods from stripe:

Mastercard

Visa

American Express

Apple Pay

Paypal

 

We reserve the right not to accept certain payment methods for a given order and to refer to other payment methods. You are responsible for any costs associated with money transactions.

 

DISCOUNT 

Discount codes are coupons that cannot be purchased

Discount codes can be redeemed once only in connection with an order

No refund or credit will be given for underspend. If the discount code does not cover the value of the merchandise, the difference can be paid using any of the accepted payment methods. The value of promotional code will not be paid out in cash, nor will it accrue interest.

It is not possible to combine multiple discounts

 

REVOCATION RIGHT 

Subject to the further terms set out below (including some important exceptions), when you purchase an item from www.rosenstromii.com
you have a statutory right of revocation. You can contact Customer Care to request one.

Information regarding the statutory right to cancel:
You have the right to cancel your contract with us within 14 days. The cancellation period will expire 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires possession of the last item in your order.

To exercise the statutory right to cancel you must inform us by contacting us via live chat

To meet the cancellation deadline, you must send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

FAULTY ITEMS

Please contact us if an item has any defects.

Rosenstromii uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

Third-Party Data Sharing
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties

CUSTOMER SERVICE

If you have other questions please contact us via live chat